At Fook Rise HK Limited, operating via our website https://fookrise.com ("the Site"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, process, and safeguard your personal information when you visit our website, register an account, request a quote, or purchase electronic components from us.
By using our Site and services, you agree to the collection and use of information in accordance with this policy.
Who we are
Our website address is: https://fookrise.com. The website is owned and operated by Fook Rise HK Limited, a premier global distributor of genuine, factory-new electronic components (including Integrated Circuits, Connectors, Diodes, Modules, Passive Components, Relays, Memory & Storage, and Sensors).
Information We Collect and Why We Collect It
A. Order and Business Fulfillment Data
When you request a quote or place an order for electronic components, we collect the necessary personal and business identifiers to process your transaction. This may include:
- Name, job title, and company name.
- Billing and shipping addresses.
- Email address and telephone number.
- Payment details and tax/VAT identification numbers.
B. Comments and Form Submissions
When visitors leave comments or submit inquiries on the site, we collect the data shown in the respective form, as well as the visitor’s IP address and browser user agent string to assist in automated spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. Upon approval of your comment, your profile picture is visible to the public in the context of your comment.
C. Media
If you upload images or documentation to the website (e.g., bills of materials, component spec sheets, or verification images), you should avoid uploading files with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article or product review, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the item you just edited. It expires after 1 day.
Embedded content from other websites
Articles or product pages on this site may include embedded content (e.g. videos, images, articles, datasheets, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We do not sell or rent your personal information to third parties. Your data is only shared under the following strict circumstances:
- Logistics and Shipping Providers: To fulfill our global delivery commitment, your name, shipping address, phone number, and commercial invoices are shared with our logistics partners, including DHL, FedEx, UPS, or your designated corporate carrier.
- Password Resets: If you request a password reset, your IP address will be included in the reset email.
- Compliance and Security: Visitor comments may be checked through an automated spam detection service. We may also disclose information to meet legal, customs, or international trade compliance standards.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Transaction records related to quotation metrics, commercial invoices, and global supply chain data are safely retained for the mandatory periods dictated by applicable commercial and corporate tax laws.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, global shipping tracking compliance, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
As Fook Rise HK Limited delivers globally, data related to order fulfillment and corporate procurement may be routed through and protected within international data storage networks aligning with high security thresholds.
Contact Information
For any privacy-related inquiries, requests to exercise your data rights, or questions regarding order security, please contact us at:
Fook Rise HK Limited
Website: https://fookrise.com
Email: sales@fookrise.com
